A double hitter this week: we're continuing our series 'Tech Meets Promo' and also launching a new series, 'The Distributor's DNA'. In this episode we have the privilege of chatting with a legend in our business who serves in, not one, but two roles as CEO of both Facilis Group and GatewayCDI: Chuck Fandos. This week's discussion covers topics such as:

• Guidance for those involved in program business vs. drop ship business
• Chuck's advice on what makes a successful distributorship
• RFP's and the risk and reward of charging clients for additional services
• The vital importance of supplier and distributor relationships

The PK Podcast is a weekly conversation hosted by Mark Graham and Bobby Lehew featuring guest suppliers, distributors and service providers discussing opportunities, challenges and insights into the promotional products business. The purpose of the podcast is to to bring the conversation we are already having at shows and restaurants to a public forum where we can all listen and learn. As a continued commitment to mentor those new in the industry, the podcast will feature a broad spectrum of topics. If you wish to participate in the podcast, please read our editorial guidelines then fill out our form and we’ll be in touch!